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12 month
warranty-
extension

Benefit from CASO Design premium quality and extend your existing product warranty from 24 to 36 months. CASO Design stands for products of sophisticated design and great workmanship. Many of our products receive outstanding ratings in comparative and consumer testing.

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HOW DO I EXTEND THE WARRANTY?

Please complete the form below online and subscribe to our e-mail newsletter. You will receive immediate confirmation via e-mail. Activate your warranty extension within 4 weeks of product purchase and retain the receipt and confirmation of the warranty extension in case you need to make a claim. The warranty extension application cannot be submitted by post, by phone or via retailers.

TO WHICH PRODUCTS DOES THE EXTENSION APPLY?

You can activate the warranty extension for all products that come with a qualifying warranty card. At present, these are the following products

IceCreamer | VC 9 | VC 10 | VC 11 | VC 15 | VA 14 | VC 90 | VC 100 | VC 150 | VC 200 | VC 250 | VC 300 PRO | VC 330 | VC 350 | FastVAC 390 | FastVAC 500 | FastVac 1000 | FastVac 1200 | GourmetVAC 180 | GourmetVAC 280 | GourmetVAC 380 | GourmetVAC 480.

The activation of the warranty extension is only valid for private use and not for commercial use.

(Please note that warranty extension applications for other products cannot be processed.)

MAKING A CLAIM

Should you wish to make a warranty claim in the 25th to 36th month following product purchase, you must submit this proof of extension of the warranty as well as the purchase receipt. Our general warranty conditions and the statutory provisions apply.

THE SERIAL NUMBER

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The serial number can be found on the rear of the product, either above or below the rating plate.

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On some appliances, the serial number is shown as a bar code, and the number can be found underneath the code.

FURTHER INFORMATION

If you wish to be provided with regular updates on useful information such as new recipes for our HotAir Deep Fryer or ideas for delicious smoothies, fantastic SousVide tips, thrilling topics all about the theme of cooking and much more, you can optionally register and subscribe to our newsletter.

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